A common task that schools must complete to maintain their bank balance is to chase up parents or staff members for outstanding meal payments. While some will pay the outstanding payments voluntarily, others may need a prompt to remind them to pay.
If your parents are unsure how to pay, you can share this article with them, which contains step-by-step instructions on the process.
Your school may wish to chase all users with outstanding payments at the same time, or individually. You can find instructions for both scenarios below.
How to chase outstanding meal payments in bulk
1) Log in to ReachMoreParents.
2) Click on your name in the top right hand corner.
3) Click Reporting.
4) Click Meals Reporting.
5) Click Outstanding Meal Payments.
6) Change the dates if necessary. The date range will default to 01/09 of the current academic year up until today's date.
7) Click Submit.
8) Tick the tick-box in the column headings, next to the ‘User’ label. This will select all users. Alternatively, tick the tick-boxes next to each user to chase specific users in bulk.
9) Click Bulk Actions.
10) Click Message.
11) Click Notify.
How to chase outstanding meal payments individually
1) Log in to ReachMoreParents.
2) Click on your name in the top right hand corner.
3) Click Reporting.
4) Click Meals Reporting.
5) Click Outstanding Meal Payments.
6) Change the dates if necessary. The date range will default to 01/09 of the current academic year up until today's date.
7) Click Submit.
8) Find the user you wish to chase outstanding payments for. If they do not appear in the first page of the report, type their name into the Search field.
9) Click Message.
10) Click Send.