All users of Reach More Parents must be enrolled before they can log in. For a user to enrol, the school must first send them an enrolment code and instructions on how to enrol. This information can be sent via Email, Letter or SMS, but which method you can use is dependent on the user’s contact details that have been imported from the school’s MIS.
All users have a Role(s) that determines what they can do in the system. For instance, users with the System Administrator role can do much more than the Parents/Carers role. When importing users from the MIS, roles such as the Parents/Carers role are assigned to your users. This means that the quickest and easiest way to enrol large groups of users at the same time, such as parents, is to enrol them based on their role.
Follow the instructions below to send out enrolment information to a group of users based on their role.
1) Log in to Reach More Parents.
2) Click on your name in the top right-hand corner and click your school name to browse to the Administration Menu.
3) Under the User Management section on the left-hand side, click Users/Mailboxes.
4) Click the Role that contains the users you wish to enrol, such as Parent/Carers.
5) Click the Actions button above the list of users and click Enrol Users.
6) The communication method that you can use to send enrolment information is automatically pre-selected based on the contact details that exist in Reach More Parents for each user. This is indicated by the tick boxes in the Letter, Email and SMS columns.
If you have a valid email address for the user; the system will select Email as the method of communication. If you have a valid mobile number; the system will select SMS as the method of communication. If both are available, the system will select both. If both are selected, the user will receive two separate enrolment messages, one via SMS and one via Email, but they do not need to enrol twice. If neither is available, the system will select Letter as the method of communication.
Please note that you will be charged for sending out SMS messages, while Email is free.
a) If you are satisfied with the communication methods selected by the system, move on to step 7.
b) If you wish to change the communication methods selected by the system, you can overwrite this by ticking the box in the column of the communication method that you would like to use. You can also untick the communication method you do not wish to use. (If the contact details required for that method of communication do not exist for that user, the box cannot be ticked).
c) If you wish to avoid using a certain communication method altogether (typically SMS if you do not want to be charged) you can turn this off in bulk. First, tick the box at the top of the column, then untick the same box to deselect all users that are set to receive enrolment information via this method. When unticking a user for a communication method, the system will not automatically assign a different communication method. This means you must manually tick another communication method for each user you have deselected.
7) Click Send Enrolment Messages to send enrolment emails and SMS messages to the specified recipients.
8) Click Download Enrolment Letters to generate a PDF document that contains separate enrolment letters for each user to be printed off.
9) Click Download File.