We want you to have a smooth start to September so your students and new academic structure must appear in Reach More Parents on the first day that students attend school in the new term. If this information has failed to come through to Reach More Parents automatically, there is a manual task that you can run which will pull the information through. Instructions are below:
1) Click on your name in the top right-hand corner of the screen and click on your school’s name to access the administration menu.
2) Browse to the ‘MIS Sync Tasks’ area which can be found under ‘MIS Data Management’ via the navigation pane on the left-hand side of the screen.
*If you do not see this option, please make sure you have the the Connector Administrator role added to your user profile. If you are unsure how to add this role, see below:
Add yourself to the “Connector Administrator” Role
Find your account in the users/mailboxes area, select actions to the right and edit roles.
Click “Add Role” on the Connector Administrator role, once selected go back.
3) Click the ‘Run’ button for the ‘User Contact & Group data’ task.
4) The task will show as Running in the ‘Actions’ column. The task is complete when the ‘Run’ button appears again.