Weduc
- Training -
- Help for Schools -
- Help for Parents -
- Product News -
Categories
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Getting Started
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Full Training Guide
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Newsfeed
- How to create a simple Newsfeed post
- Advanced Training - Newsfeed
- Follow-Up Activities for Advanced Training: Newsfeed
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Messaging
- How to Send a Simple Message - Video Guide
- How to Send a Simple Message
- How to Apply a Message Template
- How to Share a Message Template
- How to Send an Action Message
- Advanced Training - How to Create a Message Template
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Calendar
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Notices
- How to create a simple notice
- Advanced Training - Notices
- Follow-Up Activities for Advanced Training: Notices
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Forms
- How to publish a self-service form
- Follow-Up Activities for Advanced Training: Forms
- Forms Training - How to create a form from a template
- Advanced Training - Forms
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The Hub
- How to share a weblink in The Hub
- Advanced Training - The Hub
- Follow-Up Activities for Advanced Training: The Hub
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Registers
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Absence Reporting
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Home Learning
- How to link Google Classroom
- How to set a simple Home Learning task
- Advanced Training - Home Learning
- Follow-Up Activities for Advanced Training: Home Learning
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Teacher Training
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Payments Training
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Parents Evening Booking System Training
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sQuid Payments Closure - Important Next Steps for Schools
- Information for Schools - sQuid (Weduc Payments) Closure
- Information for Parents - sQuid (Weduc Payments) Closure
- Next Steps - sQuid to ParentPay
- Suggested Messaging for Parents Regarding sQuid Closure
- Pause booking slots for Offers and Bookings
- How a School Issues Refunds in Bulk
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Roles, Users and Mailboxes
- How to assign roles to users
- Summary of Standardised User Roles
- How to change permissions for a role
- How to set which roles can message shared mailboxes or other roles
- How to create a new mailbox
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Calendar
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Onboarding
- How To Enrol Parents Onto The App
- ReachMoreParents: Promotional Resources & Assets
- Preparing your system for launch to parents
- Only update a Calendar once by linking your Google or Outlook Calendar to ReachMoreParents
- Integrate your Social Media accounts to push Advanced Newsfeed Posts to Twitter or Facebook
- Make your Calendar easy for parents to use by using Event Types
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End of Year Planning
- Why can't a parent see payments or why does a child not show on sQuid
- Changing MIS ?
- sQuid Payments - Removal of PayPoint
- Important - Payments - Instructing Parents who are Leaving the School to Withdraw Balance on sQuid Payments Account
- Amending Your Enrolment Message or Letter in Preparation for Enrolling New Parents
- Deleting Empty User Groups
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Troubleshooting
- Complaints and Feedback
- Why hasn't a Student/Parent/Staff Member imported from my MIS?
- User Management FAQ
- Clear the Cache History - Edge
- Correcting a user that has been manually created
- Missing Users
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Parental Engagement
- Understanding the Engagement Dashboard
- How to Interpret Your Poll Data and Boost Parental Engagement
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Websites
- Adding a Map to my website
- Creating a new user
- Editing a Page
- How do I change the Weduc Settings on my website?
- How do I create a new page on my website?
- How do I link documents from Weduc to my Website?
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sQuid Payments
- sQuid Payments - Suggested reports to run prior to closure
- How do I find an SRN number on Payments?
- How do I see what refunds requests parents have raised?
- How to issue a Refund
- Partial Refunds
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Meal Manager
- New updates for Meal Manager
- Coming Soon - Changes to ordering Meals in the Register
- What is the difference between a Simple and Advanced meal plan?
- What permissions do teachers need to order meals via the register?
- How to order meals via the morning register
- How to use meal manager filters in registers
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Enrolments
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Messaging
- How to See if Recipients Have Read a Message
- How to Review, Export and Message Recipients of a Message that Required a Response
- Set up Automatic Notifications to prompt Parents to respond to messages
- Using Automated groups to send a message
- How can I see who has read/received a message
- How do I recall a message?
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Connectors
- Connector Guide
- Troubleshooting Sims data sync failure
- Exporting the groups XML file for support
- Moving the SIMs Connector to a new SIMS Server
- Upgrading the SIMS connector to the latest version
- Unable to start the Weduc service
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Portal Administration
- Creating groups in ReachMoreParents
- Exporting lists of users
- How to customise the behaviour information displayed to parents
- How to delete an individual user
- How to run a data audit
- How to update the logo and colours of your app
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SIMS Guides
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ParentPay Guidance
- ParentPay Contacting Support
- ParentPay Weduc SSO Instructions for Parents
- ParentPay How to Create a Second Payer Account
- ParentPay Creating an Activation Letter for Second Payers
- ParentPay How to Reset a Password
- Staff/ Visitors on ParentPay
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Enrolment and account help
- Clearing the browser history - Chrome
- Enrolment Code help
- How do I reset my Password?
- How to update your details
- I have children at two separate Reach More Parents schools. How do I connect both schools?
- I haven't received the password reset or account verification email
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Reach More Parents Help
- App Walkthrough for Parents
- How to complete a form within the ReachMoreParents app
- Parent App Walkthrough: Payments
- How to change the language in the app
- App Overview for Parents
- How do I report an absence for my child?
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Weduc Payments (by sQuid)
- How can I cancel an Auto Top Up?
- How do I find my SRN (Student Reference Number)?
- How do I request a refund ?
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Meal Manager
- How do I order school meals for my child?
- How do I order school meals for my child if no payment is required via the app?
- How do I pay outstanding meal payments?
- Cancel/Change my Child's Meal Order
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Spring Term 2025
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Autumn Term 2024
- New! Engagement Dashboard and New-Look Web Portal
- Where has Usage Reporting moved?
- Link in Forms Notification
- Supporting you at the start of the new year
- New! Behaviour Display Customisation!
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Summer Term 2024
- New! Payments Features (July 2024)
- What's changed in Roles, Users and Mailboxes?
- New! Payments Features (June 2024)
- New! Form Templates
- New! Meal Manager Without Payments
- Discontinuation of Support for older devices